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David A Christenson
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This is a shorter version of the presentation that Karl Weick and Kathleen Sutcliffe gave in Jacksonville, FL at The Second Managing The Unexpected Workshop. The examples of the Diablo Canyon, Union Pacific Railroad, F-104 ejection seat, NASA's Columbia Space Shuttle, aircraft carriers and the Tenerife air disaster have all been removed to leave the core HRO slides.
Leadership - Media Type - Organizational Studies - Risk Management -
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Karl E. Weick is the Renis Likert Collegiate Professor of Organizational Behavior and Psychology and professor of psychology at the University of Michigan Business School. Dr. Weick's research interests include collective sensemaking under pressure, medical errors, handoffs in extreme events, high-reliability performance, improvisation and continuous change.
Kathleen M. Sutcliffe is an Associate Professor of Organizational Behavior and Human Resource Management at the University of Michigan Business School. Dr. Sutcliffe's research is devoted to understanding the fundamental mechanisms of organizational adaptation, reliability, and resilience. Her work focuses on processes associated with team and organizational resilience, high-reliability organizing, and investigation of the social and organizational underpinnings of medical mishaps, with the explicit goal of understanding how an organization's design contributes to its member's ability to successfully manage unexpected events.
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